Effective Date: 09/16/2025
Smallclaims.nyc (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services (“Services”). By using our Services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Personal Information You Provide: Name, email address, phone number, mailing address, payment details, and information submitted through forms.
- Case/Document Information: Details you enter into small claims forms or demand letter tools.
- Usage Information: IP address, browser type, device type, operating system, and activity on our site.
- Cookies & Tracking Technologies: We and our advertising/analytics partners (including Google, Bing and Meta) may use cookies, pixels, and similar technologies to analyze usage and show relevant ads.
How We Use Your Information
We use your information to:
- Provide and improve our Services.
- Prepare documents you request.
- Process payments and transactions.
- Respond to inquiries and provide customer support.
- Send you updates, notices, and marketing communications (with your consent where required).
- Personalize advertising and measure effectiveness of campaigns.
- Comply with legal obligations.
Advertising, Analytics & Third Parties
We use third-party services, including Google Ads, Google Analytics, and Bing Ads, which may collect data through cookies or identifiers.
- These partners may use the information to provide interest-based ads.
- You can learn more and opt out at:
- Google Ads Settings
- Bing Ads Privacy
- We honor industry standards such as the Digital Advertising Alliance’s opt-out program (optout.aboutads.info).
Legal Basis for Processing (U.S. & New York)
We collect and use personal information as permitted by law, including:
- To fulfill contracts and requested services.
- For our legitimate business interests (e.g., improving services, preventing fraud).
- To comply with state, federal, and court regulations.
Disclosure of Information
We may share information:
- With service providers (e.g., payment processors, hosting providers).
- With courts or notaries if you request filing/verification services.
- To comply with subpoenas, court orders, or legal processes.
- In connection with business transfers (merger, sale, or acquisition).
- With your consent.
We do not sell personal information.
Data Security
We implement administrative, technical, and physical safeguards to protect your information. While we strive to protect data, no method of transmission or storage is 100% secure.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access, correction, or deletion of your data.
- Opt-out of marketing communications.
- Opt-out of interest-based advertising (see Section 3).
New York / NYC Residents: You are protected under the New York General Business Law § 349 (consumer protection against deceptive acts) and the NYC Department of Consumer and Worker Protection rules. We are committed to transparency and fair practices in how we use your data.
Children’s Privacy
Our Services are not directed to children under 13. We do not knowingly collect information from children. If we learn that a child has provided us with personal information, we will delete it.
Retention of Information
We retain information only as long as necessary to fulfill the purposes described in this Policy or as required by law (including court record-keeping requirements).
Changes to This Privacy Policy
We may update this Privacy Policy periodically. The “Effective Date” at the top indicates the most recent version. Material changes will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please message us through our contact us page